In this section:

Current vacancies


Part Time Support Workers for Day services

Senior Support Worker Vacancy

Closing date: 23rd October 2017

Assist the supported living manager in ensuring the provision of quality services in accordance with organisation’s standards and CQC requirements.

You will be expected to share in some support duties but also take responsibility for ensuring Aurora’s polices and procedures are being upheld in the service. You will be responsible for reporting any shortcoming in this area to your manager and working with them to resolve these.

An Enhanced DBS check will be carried out on all applicants. Aurora is committed to equal opportunities for both service users and staff.

Please send your completed application form along with the Equal Opportunities Monitoring Form to

Application packs are also available from Aurora Options, Unit 3 California Building,Deals Gateway, SE13 7SB or by


Supported Living Manager

Closing date: 24th October 2017

Job Description: Supported Living Manager

Reports to: Area Manager

Purpose of Job:

To lead and manage multiple supported living/registered care services. To oversee the organisation’s provision of high quality person centred services and ensure that performance and quality standards for care, support, and inclusion are met.

A fundamental aspect of your role will be ensuring, that the day-to-day organisation of individual services allows for the integration of service users into the community to access facilities and take part in activities outside of their home and provide the means to maintain their existing skills and develop their independence. In doing this you will ensure that service users are supported in a clear, planned, structured and effective way and that effective review systems are in place and working for each individual's service to support to achieve their outcomes.

You will achieve this through the management of Support Staff as well as by taking part in a variety of corporate activities which promote the interests of the organisation.

Summary of Main Duties


Staff Management


  • Setting clear objectives for all staff and ensuring these are met


  •  Providing leadership and management support thereby ensure staff understand

       roles and expectations and perform to a satisfactory standard


  •  Identifying staff training needs and ensuring these are met effectively


  • Take part in the recruitment, induction, and training of staff as appropriate.


  • Supervise and appraise staff on a one-to-one basis. Coaching mentoring staff and create culture of ongoing learning and development


  • Ensuring that all staff follow and monitor the agreed individual’s person centered plan/support plan, providing advice on particular approaches to problems.


  • Set performance targets and monitor the performance of those you line manage in the provision of person-centred, efficiently managed services


  •  Briefing and consulting with staff, keeping them updated of organisational

    developments and holding regular meetings with staff and other stakeholders


    Service Development and Delivery


  • Ensuring the provision of person-centred services enabling service users to lead

       independent and fulfilled lives.


  • Identify outcomes with service user and solutions in conjunction with other stakeholders


  • Monitoring service quality and addressing shortfalls


  • Working with all stakeholders to build effective, outcome-based support plans, which reflect Aurora's philosophy of service provision thereby promoting service userschoice, rights, control and independence


  • Leading the transformation of services in accordance with the local authority and industry wide best practice


  • Ensuring review meetings are held between service users and/or their advocates and Support Workers to formulate individual plans and focused outcomes.


  • To regularly spend time within each service and carry out quality audits and reports.


  •   To manage budgets for services and identify adequate resources required to ensure service users receive a quality service.


  • Help plan services for people moving to Aurora services, including costing new services, working closely with Social Workers, families, advocates and staff to ensure that assessments are thorough and support plans are implemented.


  •   To encourage and facilitate service user/s involvement in the planning, management of the services and recruitment and training of staff



  • Progressing opportunities for business development


  • Contributing to the development of Aurora's Business Plan and supporting its implementation


  • Upholding all of Aurora Options policies, procedures and guidelines.


  • Acting as a positive representative of Aurora for all staff, stakeholders and the general public


  • The monitoring and reporting of budgets in line with agreed establishments and monitor performance via variance reporting


  • To participate in the writing and review of policies and procedures.


  • To participate in the On-Call system for the whole organisation.


  • To deal with disciplinary matters and grievances as required in accordance with Aurora Options Policy and Procedures.


  • To partake in the future development of the organisation and work with members of the team on tendering for new business opportunities and establishing the organisation on relevant frameworks to maximise opportunities for referrals from local authorities or direct payments


  • To write reports and provide quality information as required including all aspects of quality, health and safety and other records as required by Aurora's policies and procedures


  • To undertake any other duties appropriate to your grade.


  • This job description may be reviewed and changed in consultation with the post holder and the Chief Executive.

Hours: 35

Salary : £ 31,500.00

Lewisham or Bexley

Support Worker Vacancies

Closing date: Open

Working as part of a team, you will support people to live in their home in the local community and enable them to engage in that community in line with their wishes and aspirations. You will adopt a flexible approach to the needs of the service users in order to ensure that, as far as possible, their physical, emotional, social, intellectual and spiritual needs are met and that they are supported and encouraged to become participating and valuable members of the society around them.

Aurora’s service philosophy centres around rights, independence, choice, and inclusion in the local community and staff will at all times respect and reinforce this philosophy in their work practices. The main thrust of your work will be in the following areas.

An Enhanced Disclosure and Barring Service check will be carried out on all applicants. Aurora is committed to equal opportunities for both service users and staff.

Please send your completed application form along with the Equal Opportunities Monitoring Form to

Application packs are also available from Aurora Options, Unit 3 California Building,Deals Gateway,London,SE13 7SB or by emailing